It All Starts With YOU

What is Coaching?

Many people equate coaching to their experience of a sports coach. However, leadership coaching is really the exact opposite – we aren’t telling we are asking. Leadership coaching is a partnership where the coach takes you through thought-provoking questions so the leader can tap into ideas and opportunities they had stored already, or they are open to processing new information and ideas. This is where the work starts… from the leaders own thoughts and ideas. What may have taken 3-5 years can manifest itself into a much smaller timeframe. I serve to provide that safe place to make your dreams come true by being your confidante and accountability partner.

Let’s Make Your Business Thrive

#1 Business Development Issue:

What was the vision for your business?

Coaching Opportunity:

  • How do you want your customers and employees to feel about your business?
  • What practices have you put in place so your customers and employees know the expectations?

Coaching Opportunity:

  • How do your employees know they can trust you?
  • How do you deal with difficult and crucial conversations?

#2 Business Development Issue:

If I asked your employees if they work for the best business in the community what would they say?

#3 Business Development Issue:

Are you stuck or unsure how to get your business to grow?

Coaching Opportunity:

  • How much time are you spending working on the business?
  • How much time are you spending taking care of the actual operations of the business?
  • What is your strategic plan in the next quarter and next year?

“Once you have built a foundation of trust, transparency, true heart and hard work… you will reap the rewards of your people-focused business.”

— Carolyn Smith —

Here’s How We Can Work Together:


A 4-6 month program designed to help leaders and business owners invest in their business by strengthening their people management skills and business strategy while creating a network of other business owners for support and co-learning.

Individual Coaching

One-on-one coaching with leaders, managers and business owners who want to elevate their skills, experiences and successes.

Customized Programs and Training

Working with specific businesses to address the people side of the business to attain the culture you are wanting to develop.

“Carolyn is approachable, supportive and empathetic. She helped me to see myself in a different light and, though not always easy, to step out of my comfort zone and forge my own way.”


—Antoinette Agbeyakah, Senior Engineer

“Carolyn was an excellent facilitator. Together our team got to a level of trust and vulnerability that brought us closer as a group.” 

— Britt Kubicz, National Community Engagement Rep

“I’ve done these self-explorations before but this is the most outstanding I have ever experienced. I take away a new understanding of equality and inclusiveness.”

—Edwin McGowan, Student at Alberta University of the Arts Indigenous Program
The Change Effect - communication style assessment

My Gift to You…

Learn how your communication style impacts relationships. I’d love to send you an assessment about how you deal with conflict and manage difficult conversations.  Complete the information below to receive your free assessment.